WhosOn Installed: Installierbare Produkte
Wenn Sie WhosOn auf Ihrem eigenen Server und in Ihrer eigenen Infrastruktur nutzen möchten, haben Sie die Wahl von 4 WhosOn Installed Editionen.
Dabei berücksichtigen die unterschiedlichen Versionen die Grösse und Art Ihrer Unternehmung. Untenstehende Tabelle zeigt, wodurch sich die verschiedenen
Editionen unterscheiden. Wenn eine Funktionalität nicht explizit aufgelistet ist, bedeutet dies, dass sie in allen Editionen zur Verfügung steht.
| Feature |
Standard |
Professional |
Enterprise |
ISP |
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Live Visitor Tracking (including):
Real time tracking of web visitors shows current page, reverse DNS, location, organization, referrer, browser type, operating system, previous visits, previous chats, previous call back requests, contact information, form-field values, keywords, PPC campaign.
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Live Visitor Chat (including):
Automatic changing operator availability images, Canned Responses, Emailed Transcripts, Push Pages, Audible Alerts, Spell Checker, SSL Secure Chat, 'Is Typing' status, Department Specific Chat, Department Selector, Multi-Language Support, Chat Transfers, Chat Monitoring (training mode), Out of hours 'leave a message', Chat waiting queue messages.
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| Live Engaging |
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| Rule based Live Engaging with custom invite text for each visitor. |
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| Prospect & Customer Detection. |
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| Click-To-Call-Back. |
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| Visitor Cost & Revenue Collection. |
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| Live visitor list grouping by visitor type, location, current page, prospect level, PPC campaign. |
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| Live visitor filtering by location, PPC campaign, prospect level, keywords. |
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| Web Analytics Reporting. |
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| Automatic daily, weekly & monthly scheduled web analytic reports emailed to each user. |
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| SQL Server backend database of visit history & chat sessions. |
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| Windows, Linux & MAC Operator Clients. |
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| Operator Clients use 256 bit encryption and do not need a database connection. |
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| Track up to 100 separate sites. |
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| Create new web analytic reports or edit existing ones. |
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| Dynamic Invites
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| Fully customizable pre & post chat surveys. |
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| Chat Event Scripts. |
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| Custom Invite JavaScript files for each site. |
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| Add custom queries to the Scheduled Reports. |
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| Create Named Users with each user having their own access rights. |
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| User activity tracking & reporting.
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| Remote Administration.
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| Microsoft CRM Integration.
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| Track unlimited separate sites. |
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| Link to custom web form via chat window and visit detail. |
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| Track third party web sites and allow users outside your organization to connect to your WhosOn Server. |
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Wichtige Hinweise:
Die ISP Edition steht lediglich Internet Service Providern & Hosting-Unternehmungen zur Verfügung.
Die Standard Edition erlaubt eine maximale Anzahl von 5 Operator-Lizenzen.
Die Professional Edition erlaubt eine maximale Anzahl von 10 Operator-Lizenzen.
Die Enterprise/ISP Edition erlaubt eine unbeschränkte Anzahl Operatoren oder Seiten.